FAQs

That little bit of extra infomation you might need to ask.
How will Clenetix benefit my business?

Clenetix is a cost-effective cleaning software solution suitable for any business. It saves businesses time and money by spearheading effective cleaning that is appropriate for the premises and people that operate within it. It helps you to make more informed decisions, improve service delivery and ensure key performance indicators are met. Output specs can be based on KPIs.

Clenetix’s Insights Portal provides a real-time view of the exact tasks in progress, how long they take and what consumables are used, allowing better control. It can also be configured to send cleaning instructions via push-notifications directly to cleaning operatives’ smartphones when a usage capacity limit is reached in a certain area, or a service issue has been highlighted, without the need for manual monitoring. You can ensure your premises are cleaned to the standard you expect, when you expect it therefore offering better service delivery to your customers. We measure, you manage.

• Save time and money
• Use real-time data to improve processes
• Gain valuable insights to inform staff recruitment and deployment
• Manage consumables and labour efficiency
• Demonstrate attendance and track activities minute-by-minute
• Deliver tailored services that truly meet your needs
• Elevate cleaning standards and eliminate errors

To chat through the benefits for your organisation specifically, call our business development director, Dave Currie on 07779 261332.

How does Clenetix work?

Clenetix is a simple plug-and-play software solution. Clenetix pulse boxes are installed around a facility and emit Bluetooth signals that communicate directly with the Clenetix app that is installed on cleaning operatives’ smartphones. All a cleaning operative has to do is download the Clenetix app and turn on Bluetooth. Their movement is then detected, automatically checks them in or out and they just follow the job record instructions specific to each area that are delivered to them as they move around a building. These job records can be created in the Insights Portal which shows a real-time view of a building’s cleaning operations.

The Insights Portal is intuitive and identifies patterns over time to constantly improve service delivery as it learns more about how a building is operating. It can flag service issues and send direct cleaning instructions to operatives once a footfall limit has been reached.

How quick and easy is it to set up Clenetix?

Clenetix can be mobilised easily and in most cases, you will be up and running the same day.
Clenetix really is a plug-and-play solution and can be self-installed. There’s no heavy set up or IT infrastructure integration. It’s simply a case of cleaning operatives downloading the Clenetix app onto their smartphones and the FM team installing Clenetix pulse boxes at designated points around your facility. These are small and discreet and are screwed to the wall. The pulse box communicates with the app and relevant task lists and information are displayed.

The Insights Portal is accessed via the internet and can be customised to ensure you capture all the information you need. We will support you in setting this up via face-to-face or remote training. The portal is so user friendly and intuitive and bespoke configuration can be done quickly and easily.

How much does Clenetix cost?

Clenetix is a modular solution with a low entry cost which is easy to scale up as your needs change. Our entry-level Lite product allows you to track time and attendance from just £16.95 a month. There are three different licensing options to suit your business needs, with the flexibility to add extra locations, footfall and indoor air quality (IAQ) sensors as required. See https://www.clenetix.com/licensing for details of the full packages. We also offer automatic software upgrades at no extra cost.

Our low-cost solution provides huge value to your organisation enabling you to increase cleaning service standards and reduce costs. It ensures you can deploy your cleaning services where they are needed the most and can help them to do a better job with less resources.

How easy is it to scale up?

Clenetix is very straightforward to scale up as your needs change. It’s hosted in Microsoft Azure, so it is secure and scalable, offering seamless compatibility with your existing Microsoft platforms. Clenetix does not need to integrate with any on-site infrastructure, making it a simple plug-and-play solution which works with Bluetooth-powered pulse boxes that talk to the Clenetix app and log activity. We offer three different licensing options to suit your specific requirements, with the flexibility to add extra locations, footfall and indoor air quality (IAQ) sensors as required. See https://www.clenetix.com/licensing for details of the full packages. Some of our customers have used one site to pilot Clenetix and fine-tune their approach before seamlessly expanding it to their entire portfolio.

How do I know which package is right for me?

One of the key benefits of Clenetix is that it is cost-effective and easy to dip your toe in the water and trial the solution in one site or even on one floor. Once you’ve realised the benefits, it’s simple to upgrade to the next package quickly and easily. Prices start at just £16.95 a month with three different packages available and the flexibility to add more locations and footfall sensors as and when you need them: https://www.clenetix.com/licensing. If you’re unsure, reach out and our friendly team will listen to what you need and advise on the right solution.

Is there training available?

We provide a full training package and ongoing support – although the system is intuitive and easy to use. We can support you through the set-up process. Site visits can also be easily arranged.

What does my cleaner need to do?

Cleaning operatives simply need to download the Clenetix app from the Google Play Store or the iOS App Store onto their smartphone and turn on their Bluetooth. That’s it! Pulse boxes will detect their movement, action time and attendance check-ins or deliver the appropriate cleaning instructions for the area they are in. Job records are all pre-set in the Insights Portal by the management team, so cleaners simply follow the instructions on the screen.

How can I audit work that has taken place?

Managers can set their own audit criteria that mirrors the cleaning task schedule. Auditors rate the standard on a simple scale and can add notes and upload photo evidence of where items are found sub-standard or to illustrate a job well done.

With Clenetix, the cleaner checks off tasks as they do them, and this is visible in the Insights Portal. Clenetix also records how long the cleaner has been in each location. Auditors then have the ability to follow up directly after cleaning has taken place. Clenetix Quality Audit also enables controlled independent verification. FM estate management might conduct the audit, for example, and they will have the same robust set of guidelines to follow.

How easy is it to share the information with my operations and management team?

Clenetix can be configured to deliver whatever information you want to share with your operations and management team. You can ensure the right information is delivered to the right people with multiple logins and different access levels, whether that’s for one cleaning contract or site, or many. Your ops team will be able to see the hotspots and what needs further improvement at a glance. Profitability of a contract and performance of staff is all available at the click of a button – anywhere in the world.

All information is reported in real-time and can be linked to output specifications so any issues can be dynamically managed. You don’t need to wait until the end of the month to trawl through data therefore problems do not build up. Information can be download as a PDF or exported in any other format.

Clenetix offers much more control and visibility of contracts. It is a good relationship builder as it ensures complete transparency and accountability. It’s important to share information. Information is what drives change and this is what Clenetix is all about.

What information can my client see or should they see?

Clenetix’s Insights Portal provides a real-time view of a building’s cleaning service. It can include the exact tasks in progress, how long they take and what consumables are used together with the results of recent audits. It can be configured to deliver whatever information your client wants to see in a clear way. Clenetix should be used as a relationship builder between client organisation and service provider to ensure complete transparency and accountability in the partnership.

Do I need to use my client’s IT infrastructure?

Not at all. Clenetix doesn’t need to integrate with any on-site IT infrastructure, making it a simple plug-and-play solution which works with Bluetooth pulse boxes that talk to the Clenetix app and log activity in any location.

How do location users get the information relating to Last Cleaned?

Last Cleaned data is accessed by scanning a QR code with your mobile device. The user’s phone will automatically detect its location by scanning the QR code. Last Cleaned signage, which prompts your customers to interact with the QR code. Whether on a bus, train or tram, visiting a shop, café, pub, restaurant or office, in a washroom or attending an event, Last Cleaned lets the general public and your workspace users know when it was last serviced. Information is available straight to your customers’ phones with out the need for an app. At a time when hygiene is at the forefront of everyone’s minds, Last Cleaned allows people to make informed decisions about where they eat, shop or which facilities they choose to use. They might see that somewhere looks clean, but the app enables them to see when it was actually last cleaned.

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