Clenetix Limited introduces real-time customer satisfaction feedback

Aug 19, 2024

Clenetix Limited is excited to announce the launch of our new customer satisfaction (CSAT) capability

This groundbreaking feature empowers workspace users to provide immediate feedback on the cleanliness of their environment directly from their mobile devices.


With our enhanced CSAT capability, we are revolutionising the way businesses measure and manage workspace cleanliness. By enabling users to interact with their workspace and share real-time feedback, we are creating a more responsive and efficient cleaning process.


Workspace users scan a QR code to access the Last Cleaned website in their workspace. They can leave feedback, which is captured and displayed in the customer satisfaction tile on the Clenetix insights portal.

What does this mean for you?


  • Faster response times: Issues can be identified and addressed promptly, ensuring a cleaner and more pleasant workspace.

  • Improved data-driven decision-making: Real-time feedback provides valuable insights into cleaning performance and helps optimise cleaning schedules.

  • Enhanced user experience: By giving workspace users a voice, we create a more engaged and satisfied workforce.

We believe that clean workspaces contribute to a healthier, more productive environment. Our new CSAT capability is a significant step forward in achieving this goal. We are committed to providing our clients with the tools and technology they need to create exceptional workspace experiences.


Co-founder Peter Stock emphasised that this enhancement fortifies Clenetix's offering through its "Last Cleaned" feature. This functionality not only allows users to ascertain the most recent cleaning of a workspace but also empowers them to provide feedback directly from their mobile devices by scanning a QR code.


To learn more about our CSAT capability and how it can benefit your business, please contact us today.


About Clenetix

Clenetix is a software-as-a-service (SaaS) solution designed especially for the cleaning industry. Delivered via mobile application, the modular solution enables time & attendance monitoring, alerting, activity tracking, task list management, quality audit management, air quality monitoring with AirThings, and footfall tracking. Clenetix Last Cleaned gives users up to date information about when a location was last cleaned.

 

www.clenetix.com

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